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Welcome to Aztec Technologies
Aztec helps customers run their business more effectively by partnering throughout the IT lifecycle. We have expertise and proven methodologies across information technology planning and design, implementation and support.
In particular, the right infrastructure management and support solution is essental to reducing IT costs and improving service levels. Aztec technologies has invested heavily in industry-leading network management which provide proactive support.
Large companies have the benefit of being able to hire a full time IT manager, and several technicians to look after their networks, however Aztec Technologies believes that smaller organisations should be able to access these benefits too. Aztec Technologies is happy to discuss outsourcing your IT management, giving you all the benefits of a highly experienced team, at a fraction of the price of full time staff.
Our IT management services include:
- Helping you allocate a fixed IT budget to best achieve your organizational objectives
- Regular IT reviews, where we report to your management team on the status of your IT environment
- Documentation of your network, usernames and passwords, configurations and settings
- Asset tracking of all hardware and software in the company
- Definition of standard hardware and software platforms
- Planning upgrades to hardware and software where necessary
- Management of all warranty and license expiry dates
- Management of all hardware repairs and RMA claims
- Management of email policies and systems
- Definition and management of security and backup procedures
- Planning and managing increases in Bandwidth and network capacity
Many of these IT management services are bundled with all Gold and Silver Business Support Plans, and we are happy to discuss how we can create a tailored package of services to suit your requirements.
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